WHO WE ARE
Specializing in luxury properties, River Ridge Rentals offers full-service management of your vacation rental. We handle every aspect of vacation rental homeownership and ensure the process is seamless and stress-free for you.
Why partner with us?
We provide a superior ROI by maximizing the rental revenue and minimizing expenses as well as mitigating the general wear of the property. We are experts at managing high-end homes and handling the unique issues that do arise.
Our Mission
Our homeowners come first, our renters come second, and we come last. We truly believe that a property management relationship is a partnership and as such, we do not lock our owners in to annual contracts. Our owner agreements are completely open-ended and can be canceled at any time. We are confident that you will be so pleased with our service that there will never be a reason to leave.
WHAT WE DO
Revenue
We collect rental revenue and remit it to the owners on the next statement. No waiting until after the guests have departed; as soon as rental revenue is earned, it is direct deposited to you on the 10th of the next month. In addition, we handle the collection and remittance of lodging taxes, cleaning fees, trash pick-up fees, and travel damage insurance.
Maintenance
Our team of maintenance professionals keep your property in tip-top condition. One or more of our staff members check the house prior to guests' arrival as well as the day that guests depart (even on holidays). In addition, our team checks the house weekly if it is unoccupied.
Hot Tub Maintenance
Our team of maintenance professionals also handles all hot tub maintenance at no cost to you. The hot tub is checked prior to guests' arrival, in the middle of the guest stay (of 5 or more nights), after guest departure, and even when the home is not occupied.
Snow Removal
We handle the removal of snow from all walkways, porches, decks, patios, etc. In addition, we contract out through our preferred providers for snow plowing services and roof snow removal as needed.
Marketing
We distribute listings across dozens of channels including HomeAway, VRBO, FlipKey & TripAdvisor. In addition, we work hard to drive traffic to our website through SEO, PPC, social media, and content marketing.
Leasing
We carefully screen all reservations through our double-check system. In addition, we require an age minimum of 30 as well as set capacity limits for each home for the number of adults and children permitted.
Guest Services
We prepare the home for guests' arrival and allow then access via an electronic, trackable, garage entry system. We offer a guest page which gives them detailed information about the home, our policies, and the area and we have a local team available 24/7 in the event of an emergency.
WHAT WE DON'T DO
We do not charge or penalize our owners for using their own home.
We do not charge our owners for trip fees, after hours calls, maintenance fees, hot tub fees, etc.
We do not charge our owners for guest cleans and owner cleans are billed at an hourly rate based upon usage of the home.
We do not charge our owners for credit card processing fees.
We do not outsource our reservations to wholesale brokers.
We do not mark up the cost of any supplies or services. In fact, we provide a copy of every receipt for every expense.
We do not require our owners to allow us to use their homes for giveaways, promotions, relocations, etc.
WHAT PEOPLE ARE SAYING
I have been a real estate broker in Breckenridge, Colorado for over 20 years and during that time period have had experiences with many local and national property management companies. It would not be possible for me to overstate the confidence and respect that I have for River Ridge Rentals. For an operation to be successful in a high-end market place such as ours, homeowners demand the absolute highest quality of professionalism and performance from their property management company. River Ridge Rentals consistently outperforms, by a long shot, any other management company in the area. Their meticulous attention to detail, personal approach, and outstanding rental numbers make River Ridge Rentals the only management company that i recommend to my most discriminating clients.
Michele Hart (Realtor)
Switching management companies to River Ridge Rentals was recommended to us by a neighbor who was and still is with the great management company. Lisa and I signed up almost two years ago and couldnt be happier. Our house has been maintained by a professional service department and every time we use that proprty we are very pleased with its immaculate condition. Needless to say River Ridge sales department has been fantastic, as they have outperformed not only our previous management company, but even broken budgeted expectations! Best of all, super people to work with, excellent limes of communication.
Ken and Lisa B. (Owners)